- Are there refrigerators in each room?
No, refrigerators are not standard for each room. Family Suite and One Bedroom Suites have a refrigerator.
- Is there a restaurant inside of the hotel?
Birch Café is located inside of the hotel. While famous for their rainforest alliance and bird-friendly coffees and teas you can always drop in Birch Café for their tasty food menu made from local farmers.
Birch Coffee
- Does the hotel offer room service?
No, the hotel does not offer room service, however, there are establishments open 24 hours a day within walking distance of the hotel and our concierge and/or front desk staff is happy to provide the best options for our guests.
- Where are the nearest places to get food and drinks?
Cafe 28
28
th Street and 5
th Avenue
80 Madison Deli
28
th Street and Madison Avenue
- Does the hotel offer valet parking?
Yes, we do provide valet services for guest’s vehicles. There are no in and out privileges.
Sedans $40
SUVs $50
Vans $60
- Does the room have safe boxes?
Yes, we do offer safe boxes in all guest rooms at no charge.
- Can 3
rd party individuals pay for guests staying in the hotel?
Yes, this is possible. If someone other than the person staying in the room and will not be present at the hotel is paying then we require a credit card authorization form from the person paying a copy of the credit card (front and back) and copy of an ID. This can be obtained by contacting our reservation or sales department prior your check-in date.
- What is the charge for long distance calling?
Local Calls flat fee of $1.00
International Calls Charges vary depending on country called, plus surcharge
*The phone charge will start after the 4
th ring, even if your correspondent doesn’t pick up.
- What is check out/check in time?
Check-in time is 3:00pm
Check-out time is 12:00 noon
- Is there a place to store luggage before check in or after check out?
Yes, there is a safe place for guests of the hotel to store luggage upon arrival or after you checkout of your room. Our luggage service is complementary.
- What is the cancelation policy?
Individual (non-group) reservations may cancel 48 hours before check in date without a fee. Any cancelations made after the 48 hour cut off will be charged one night’s stay
- Is WIFI included in room rate?
Yes, WIFI is complementary.
- Are there any smoking rooms or designated smoking areas inside of the hotel?
No, we are 100% non-smoking hotel.
- Are pets allowed in the hotel?
No, we do not allow pets inside of the hotel other than service pets.
- Is there a pool at the hotel?
There is no pool at the hotel; however, our concierge can provide you with options for pools in the area.
- Is there a business center in the hotel?
Yes, there is a business center. It is located in the lobby level.
- What major attractions are near the hotel?
We are excited to have some of NYC’s most loved attractions in walking distance or just a cab ride away from the hotel such as: Times Square, Broadway Theater District, Empire State Building, Major Shopping, and more. For more information on city attractions please call our Hotel Concierge. Also check our website’s special events sections for up to date exciting events going on right inside of the hotel (guests do receive half off on all hotel events).
Gershwin Hotel Special Events
- Where is the nearest ATM?
Chase Manhattan Bank
27
th Street and 5
th Avenue
Broadway National Bank
28
th Street and 5
th Avenue
Citibank
24
th Street and Broadway
- Where is the nearest currency exchange office?
Chase Manhattan Bank
27th Street and 5th Avenue
- Where is the nearest post office?
Right across the street from the hotel and also on 23
rd Street between Park and Third Avenues
- Where is the nearest car rental?
Avis
31st Street between 7
th and 8
th Avenues
- Where is the nearest pharmacy?
Duane Reade
Between 27
th and 28
th Streets on Park Avenue
- Where is the nearest hospital?
Bellevue Hospital
462 First Avenue between 27
th and 28
th Streets
NYU Medical Center
550 First Avenue between 33
rd and 36
th Streets
- How long does it take by taxi to go to:
JFK?
45 minutes to an hour and fifteen minutes, depending on traffic.
Flat rate is $45 plus tolls and tip.
Newark?
90 minutes to two hours
Approximately $55-60
The set fare from NYC to Newark International Airport is the regular metered rate of fare, plus a $15 surcharge, plus tolls and tip.
LaGuardia?
30 minutes to one hour
Approximately $25-35
There is no set fare for trips to and from LaGuardia International Airport. The regular metered rate of fare, displayed below, applies in all cases:
$2.50 upon entry
$.40 for each additional unit
$.40 per 60 seconds of waiting time
$.50 night surcharge between 8PM and 6AM
$1.00 peak hour surcharge from 4PM to 8PM Monday through Friday